We value the privacy of our customers and are committed to handling your personal data in accordance with applicable Singapore privacy and data protection laws.

 

1. Collection of Personal Data

We may collect personal information from you where necessary for transactions, account registration, customer support, delivery, or other legitimate business purposes.

 

The personal information we may collect includes:

a) name;

b) shipping address;

c) email address;

d) contact phone number;

e) date of birth;

f) gender;

g) payment-related details where necessary to process transactions.

 

You may browse fzvvmxg.com without providing personal information. If you do not log in to an account, you may browse anonymously unless you choose to provide information voluntarily.

 

If you have any comments or suggestions, please contact us at service@mail.fzvvmxg.com.

 

2. Use of Personal Data

The personal data we collect may be used for the following purposes:

a) processing and delivering the goods you purchased;

b) providing updates on delivery status and customer support;

c) providing information about goods and services;

d) processing your orders or responding to your requests through our website;

e) managing your account;

f) verifying and processing payments;

g) improving our website, products, and services;

h) sending marketing or promotional materials where permitted by law or where you have consented.

 

We may also share your name and address with third-party service providers, such as delivery companies or suppliers, where necessary to fulfil your order.

 

3. Account and Order Information

We may retain your order information for record-keeping and legal compliance purposes. For security reasons, certain information may not be directly retrievable by us. You may log into your account to review your order details and manage your account information.

 

You are responsible for maintaining the confidentiality of your account credentials and for preventing unauthorised access to your account. We are not responsible for losses resulting from unauthorised use of your password, except where required by law.

 

4. Data Security

We take reasonable steps to ensure that all collected personal data is kept secure and confidential. Measures may include:

a) restricting access to personal data;

b) maintaining technical safeguards to prevent unauthorised access;

c) securely destroying personal data when it is no longer required by law or for the purpose for which it was collected.

 

We may use SSL or other reasonable security technologies to protect your payment and personal information during transmission.

 

5. Disclosure of Personal Data

We do not sell, share, or trade your personal information with unrelated third parties for their own marketing purposes.

 

We may disclose your personal data to:

a) logistics and courier providers;

b) payment processors;

c) IT and website service providers;

d) professional advisers;

e) regulatory authorities, law enforcement agencies, or other parties where required or permitted by law.

 

In exceptional circumstances, we may disclose personal information where we reasonably believe such disclosure is necessary to protect life, health, safety, or to comply with legal obligations.

 

6. Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will become effective when posted on the website.

 

7. Contact and Complaints

If you believe that we have not handled your personal data properly, or if you have any questions or complaints regarding privacy matters, please contact us at service@mail.fzvvmxg.com.